How to simplify the work of a shift manager when they have 5 employees at the location?

Shift managers have various responsibilities, including staff training, handling customer inquiries, complaints, and resolving issues, overseeing cash handling procedures and ensuring accurate cash management, and other tasks. Some shift managers are also responsible for creating employee schedules and managing their timekeeping records.

In companies where there are no modern workforce management systems and with only 5 employees at the location, shift managers often face a significant amount of manual work, which can take up to 4 to 10 hours per month. When creating employee shifts, they need to determine the optimal staffing levels for each hour to maximize revenue and minimize employee idle time. Typically, shift managers rely on their experience and previous month's schedules to create these shifts. Furthermore, when approving timekeeping records, shift managers need to review everything and submit the document to the HR department. At the same time, the employee schedules and timekeeping records must comply with country and state-specific compliance regulations. Overall, the shift manager becomes exhausted from the substantial amount of manual work involved in workforce planning, which ultimately impacts their engagement and motivation.

Understanding the multifaceted nature of workforce planning tasks performed by shift managers, we have developed our comprehensive product. It helps automate the process, starting from forecasting the required staffing levels for the location for the next 1-2 weeks, to automatically calculating the number of hours worked by each employee for payroll purposes. If you are interested in learning more about our product, we would be happy to provide further details.
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